Terms of Service

1. Agreement

These Terms of Service govern your use of the hosting, domain and related services provided by RexHosting ("we", "us"). By placing an order or using our services you agree to these terms.

2. Accounts

You must provide accurate information and keep your login credentials confidential. You are responsible for all activity under your account.

3. Services and billing

Services are billed in advance for the selected billing cycle. Invoices are payable by the due date shown. We may suspend services with overdue invoices and terminate them after a reasonable period. Prices are in euros and may exclude applicable taxes.

4. Renewals

Renewal invoices are issued before the end of the current term. Services and domains that are not renewed may be suspended, expire and be deleted. Domain renewal prices are those published on our pricing page.

5. Domain registration

Domain registrations and transfers are subject to the rules of the relevant registry. You are the registrant and are responsible for the accuracy of registration data. Domain fees are non-refundable once the registration or transfer has been submitted to the registry.

6. Acceptable use

You must comply with our Acceptable Use Policy. We may suspend or terminate services that violate it, cause harm to our network or other customers, or breach applicable law.

7. Backups and data

We perform regular backups as a courtesy, but you remain responsible for maintaining your own copies of your data.

8. Uptime

We aim for 99.9% network uptime. Scheduled maintenance, force majeure and issues caused by your own scripts or configuration are excluded.

9. Refunds

Hosting services are covered by our 30-day money-back guarantee.

10. Limitation of liability

To the maximum extent permitted by law, our total liability is limited to the fees you paid for the affected service in the three months preceding the claim. We are not liable for indirect or consequential losses.

11. Termination

You may cancel at any time from your client area; cancellation takes effect at the end of the paid period. We may terminate services for breach of these terms.

12. Changes

We may update these terms; material changes will be announced by email or in your client area.

13. Contact

Questions about these terms? Contact us.